Arose Advertising LLC – Terms & Conditions
Last updated: June 17, 2025

These Terms & Conditions (“Terms”) form a binding agreement between Arose Advertising LLC, West Bloomfield, Michigan 48322, USA (“Arose Advertising,” “Company,” “we,” “us,” or “our”) and you (“User,” “Advertiser,” or “Client”). By accessing www.arose-advertising.com or purchasing any indoor-digital-billboard, event-marketing, design, or related services (collectively, the “Service”), you accept these Terms and our [Privacy Policy]. If you do not agree, do not access or use the Service.

1 — Interpretation & Definitions

Unless stated otherwise, capitalised words have the meanings below (singular and plural are interchangeable).

TermMeaningAccountThe profile you create to access portions of the Service (e.g., client portal, campaign dashboard).CampaignAny advertising, sponsorship, promotion, or creative project you order from us (may include digital spots, static banners, activations, or bundled packages).CountryUnited States (State of Michigan).DeviceAny hardware that can access the Service (computer, smartphone, tablet, media-player).FeedbackIdeas or suggestions you submit about improving the Service.PartnerAny entity that controls, is controlled by, or is under common control with us (≥ 50 % voting ownership).PromotionA contest, sweepstakes, coupon, or limited-time offer we may run.Third-Party Social Media ServicePlatforms through which you may log in or interact with us (e.g., Google, Facebook, Instagram, LinkedIn, X/Twitter).WebsiteThe site located at www.arose-advertising.com and its sub-domains.

2 — Acknowledgement & Eligibility

  • You must be 18 years or older and able to form a binding contract.

  • Your use of the Service is conditioned on compliance with these Terms and our Privacy Policy.

  • If you access the Service on behalf of a business, you represent that you have authority to bind that entity.

3 — Account Registration & Security

You agree to provide accurate, current, and complete information when creating an Account and to update it promptly. You are responsible for protecting your password and all activities under your Account. Notify us immediately of unauthorised use. We may suspend or terminate any Account in violation of these Terms.

4 — Orders, Booking & Payment

4.1 Placing an Order

A “Campaign Brief” or signed insertion order (“Order”) constitutes your offer to purchase advertising inventory, creative services, or event activations. We may accept or reject any Order at our sole discretion.

4.2 Creative Materials

You must supply final artwork, video, copy, trademarks, and necessary clearances by the deadlines we specify. If we create or adapt creative for you, additional fees apply and you grant us a non-exclusive licence to use your intellectual property solely to fulfil the Campaign.

4.3 Availability & Scheduling

Screen loops, venue lists, and event slots are first-come, first-served. We reserve the right to substitute substantially similar venues or dates if inventory changes, provided overall impression targets are equivalent.

4.4 Pricing & Taxes

Prices are quoted in U.S. dollars and exclude applicable taxes unless stated. We may adjust prices before acceptance to reflect changes in venue fees, governmental charges, or other factors beyond our control; you may cancel if you do not accept the revised price.

4.5 Payment Terms

Unless otherwise stated:

  • Build/Setup fees – due at signing, non-refundable once work begins.

  • Media fees – due net 15 days from invoice date or in advance if specified.

  • Accepted methods: major credit cards, ACH, PayPal, or other methods displayed at checkout.
    Payment cards are subject to issuer authorisation; refusal releases us from delivery obligations.

5 — Cancellations & Refunds

  • Before flight start: Written notice ≥ 15 days before scheduled start receives 50 % refund of unearned media fees (creative and setup fees excluded).

  • Within 14 days of start or after launch: media fees are non-refundable.

  • Custom-printed or personalised materials, event sponsorships, and digital content already delivered are non-cancellable.

  • We may cancel an Order for non-payment, suspected fraud, or content that violates Section 7.

6 — Service Performance & Metrics

We strive for 99 % screen uptime, but venues may experience outages, maintenance, or force-majeure events. Impression counts, dwell-time, or audience estimates are approximations provided by venue operators or third-party analytics and are not guaranteed.

7 — Advertiser Content Standards

You warrant that all creative you supply:

  1. Is accurate, not misleading, and compliant with applicable laws and advertising codes;

  2. Does not infringe any third-party rights (copyright, trademark, privacy, publicity, etc.);

  3. Is free of malware or hidden code;

  4. Does not promote hate, violence, or illegal activities.

We may refuse, remove, or require modification of any content that fails these standards without liability.

8 — Intellectual Property

The Service (software, layouts, trademarks, original content) is owned by Arose Advertising and protected by U.S. and international IP laws. You receive a limited, non-transferable licence to use the Service solely for lawful internal business purposes. All rights not expressly granted are reserved.

9 — Feedback

You assign to us all rights to Feedback you voluntarily provide. If assignment is ineffective, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use and exploit such Feedback without restriction.

10 — Links to Third-Party Sites

We are not responsible for content or practices of external sites linked from the Service. Access them at your own risk.

11 — Termination

We may suspend or terminate the Service or your Account immediately for breach of these Terms or non-payment. Upon termination, all licences end and outstanding fees become due. Sections that, by their nature, should survive (e.g., IP, Disclaimer, Limitation of Liability, Governing Law) will remain in effect.

12 — Limitation of Liability

To the fullest extent permitted by law, our aggregate liability for any claim relating to the Service will not exceed the amount you paid us in the 3 months preceding the event or USD 100, whichever is greater. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data, business interruption, or reputational harm, even if advised of the possibility.

Some jurisdictions do not allow such exclusions; in those jurisdictions our liability shall be limited to the greatest extent permitted by law.

13 — “AS IS” / “AS AVAILABLE” Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, error-free, or secure.

14 — Governing Law & Dispute Resolution

These Terms are governed by Michigan and United States federal law, without regard to conflicts principles. Informal resolution: Please contact us first to resolve any dispute. Arbitration: Any unresolved claim arising out of or relating to these Terms or the Service shall be finally settled by binding arbitration in Oakland County, Michigan, under the then-current rules of the American Arbitration Association. Either party may seek injunctive relief in a court of competent jurisdiction for IP or confidentiality breaches.

15 — U.S. Export & Sanctions Compliance

You represent that you are not located in, or a resident of, any country subject to U.S. embargo or on any U.S. government list of prohibited parties.

16 — Severability & Waiver

If any provision is held invalid, it shall be modified to reflect the parties’ intent while remaining enforceable; the rest of the Terms remain in effect. Failure to enforce any right is not a waiver of future enforcement.

17 — Changes to Terms

We may update these Terms at any time. Material changes will be announced at least 30 days before taking effect via email or prominent site notice. Continuing to use the Service after the effective date means you accept the revised Terms.

18 — Contact

Arose Advertising LLC
Attn: Legal Department
P.O. Box — West Bloomfield, MI 48322, USA
Email: legal@arose-advertising.com
Phone: (248) 207-7562 / 855-AROSE-AD